Behind every successful organization is an exceptional team.
Let's build yours.
HOW WE WORK TOGETHER
Every partnership begins with an honest look at where you are, where you want to go, and what it takes to get there.
The work is built around your people — because that's where real change begins.
Strategic assessment. Tailored solutions. Lasting results.
THE WORK
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Fractional HR & Talent
Everything a full HR department does — without the full time cost. From finding the right talent to building the systems and culture that help your business grow.
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Hiring & Talent Acquisition
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Onboarding & New Hire Training
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Employee Handbook & SOP Design
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Leveraging AI for Your Team
BUILD THE FOUNDATION
MANAGE THE PEOPLE
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Performance Management
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Compensation & Pay Strategy
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Conflict Resolution & Mediation
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Ongoing HR Guidance
Culture & Performance
New Hire Training
High Performance Leadership
The Experience Gap
Custom Programs
Fast, practical onboarding that transforms new hires into Brand Ambassadors — built for your culture so your people thrive from day one.
Developing leaders at every level with the skills, confidence, and clarity to build teams that perform — and stay.
Elevating service standards and execution so your brand delivers on its promise — every shift, every customer, every time.
Training built specifically for your organization — designed from scratch around your people, your challenges, and your goals.
Targeted training programs built around the challenges that separate good teams from great ones.
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TESTIMONIALS
Eliza is one of the most talented people I've ever had the opportunity of working with. At FranklinCovey, we define effectiveness as "getting results now, in a way that allows for getting even better results in the future." This is how Eliza thinks and operates. She is someone who takes the time to understand exactly what is needed, and then produces with excellence.
Todd Davis
Chief People Officer, FranklinCovey
Bar none, Eliza's training programs, which include team member orientation and manager development courses, have been the best I've seen. The imparted knowledge helped maintain a continuous high level of readiness which allowed our organization to meet and exceed standards and mission requirements.
Eliza is impeccably prepared, meticulous with detail, and deeply committed to elevating both her team and the guest experience. What I remember most is her warmth and natural ease with people; she creates an environment where learning lands and teams genuinely grow. Eliza brings professionalism, clarity, and heart to every room she enters, and anyone would be fortunate to partner with her.
Dan Bullert
Chief Operating Officer, Stein Eriksen Collection
Jim McPartlin
Fmr VP Leadership Development, Forbes Travel Guide
Eliza McLaughlin has spent twenty years helping people show up as the best version of themselves at work.
From world-class resorts and global enterprise brands to small businesses finding their footing, she has built teams, trained leaders, and created cultures where people genuinely thrive.
She believes the best organizations aren't built on strategy alone — they're built on people who feel seen, supported, and invested in the future success of the business.
Based in Park City, Utah — raising two kids who now ski faster than she does and building teams that do the same.